UiPath Privacy Policy

During its activity UiPath may process different types of Personal Data belonging to a variety of data subjects such as employees of customers, potential customers, business partners, candidates, users of UiPath’s Services, participants to UiPath’s events etc. The categories and nature of Personal Data processed about you depends on your relationship with UiPath, and on the purpose of processing Please note that, if you are enrolled by a legal entity or you have enrolled by yourself with an e-mail address registered under the domain of a legal entity, we will deem that you are acting on behalf of that entity which is either a customer or a partner of UiPath, as their employee. Therefore, we may sometimes share Personal Data or your activity within the Services with the employer, upon the latter’s request, such as certifications, courses, and progress. We share this information based on our and your employer’s legitimate interest. Please contact us at dpo@uipath.com if you have any questions or objections. Providing our Services Personal Data processing for accessing and using our products and services as available through our websites, which include: UiPath Community, UiPath Community Forum, UiPath Academy and Certification platforms, UiPath Business Automation Platform, UiPath Marketplace Customer Enrollment and Provision of Services. If you are a customer employee, we may process your name, job title, company, signature, e-mail address, country, information regarding the usage of our Services, information regarding event participation, recordings (if consented) as necessary to execute and perform the agreement underlying to the Services, in our legitimate interest to improve, secure and market our Services and to provide you with the latest information, as consented or relevant. The purpose of processing includes license management, account activations, contracts and accounts management, providing the Services, billing, ensuring the security of your account, improving your experience with our Services and associated communications, ensuring service continuity and reliability. If you are part of the Customer Advisory Board, we will process your name, job title, e-mail address, LinkedIn profile, based on your consent. Salesforce Inc. and Microsoft 365 are sub-processors which help us with the data processing for this purpose. Personal data will be deleted at the latest in 18 months after the membership ends or at request. If you participate in our Customer Advocacy Program, we process your name, surname, work e-mail, employer information, job title, photo and social media account, address, with your consent, to create common advocacy projects, marketing materials and to send you gifts. To perform these activities, we use the services of SlapFive, Salesforce, Marketo, Gainsight and Bamko. We keep your data for as long as you are active in the program or until you opt-out. When you use UiPath’s cloud products, we will collect usage information such as performance logs, error logs, network logs, in order to fix errors, monitor the health of our software and improve our features and make them more user friendly. We may also use these data to identify breaches to our licensing terms. When you use UiPath website, and services such as Partner Portal, we may offer agentic chat support. We process conversations through our sub-processors (such as Cloudflare Inc. or Tribble Inc.) in order to provide you with the functionality and to improve future responses. Account Creation and Management. When you create an account with UiPath (Academy, Forum, Marketplace, UiBank, Community, Trial, Partner Portal, Certification, Automation Cloud Platform) to use the associated Services, including for the provisioning of licenses, we process your name, e-mail address, username, country, language, employment status, employer, job title, industry, area of interest, phone number, activity within the service, needed to grant you access to the Service and maintain the account. We process this data based on the terms & conditions of the Services (contract). Please keep in mind that due to the nature of some of our Services, such as Academy, Community Forum and UiPath Marketplace, your profile and your activity may need to be visible to other users. Moreover, by using a corporate email address or by choosing an affiliation in your profile, your profile data, learning progress and other usage data may be shared with the owner of the domain (e.g., your employer) in our legitimate interest and in the legitimate interest of your employer. You can always choose to use a personal email address instead of a corporate one, and not to include an affiliation in your profile. You can always choose to delete your account, here. However, when you delete your Forum account, the content of your posts will still be available on the website. When registering from the Partner Portal, your account will be deleted. During your use of the Services, we process information regarding your activity such as: log data information regarding when you use the services, what type of services you use, how you use the services, information about courses, progress and certifications, your posts, interests, downloads. Authentication for UiPath accounts is provided through Auth0/Okta Inc. Social Media Accounts. When you use your social media accounts to connect to UiPath, you agree to share with UiPath your social media profile data such as your name, telephone number, friends list, photo, birthday, gender, location, interests, and other Personal Data you make available there. Where the Services support voice command (e.g., through Google Assistant, by enabling Google App Actions), the underlying Personal Data will only be used to provide the Service. We process these personal data based either on your consent, on the need to perform the contract we have with you (terms & conditions of service) or your employer, or on the basis of our legitimate interest to improve, secure or market our products or on the legitimate interest of your employer; and for the purpose of creating and managing your account, delivering the Services, and providing you with information related your use of the Services. UiPath Cloud Services. If you are using our cloud Services, you act as a data controller and UiPath will act as a data processor in relation to any Personal Data you use with the Services. As a controller you are in control of how you use Personal Data. Do not use personal or sensitive data with Trial, Community or test versions of UiPath’s cloud products. Some products allow you to leverage generative AI supported features. You are responsible for data minimization and configuring workflows so that limited personal data is processed. Please note that if you use the Services in Preview or Trial, you may have certain restrictions on using Personal Data or sensitive data; please check out the applicable terms of use. When using UiPath Services, we gather usage data, which includes your user ID and information about your interaction with our applications. We gather these data based on our legitimate interest to maintain the accessibility and functioning of our services as well as based on our legitimate interest to know our users and our users’ interests. When you try out our products, we will send you surveys in our legitimate interest or with your consent, to improve our products and provide you with a better user experience. We use the services of third-party sub-processors such as Jotform and SurveyMonkey to send you such surveys. We may use sub-contractors for data analysis, bound by data protection requirements. Privacy and security assessments. If you are an employee of our vendors, we process your name, e-mail address, company name as part of filling out the privacy and security questionnaires, based on your employer’s contract with UiPath. We use One Trust as sub-processor for managing such questionnaires. Data used for training purposes. When you use UiPath’s cloud products, the data used with the products may be used for product improvement and machine learning purposes, based on the contract with our customers, to provide them with improved functionalities. Please read the terms and conditions and product documentation. Please note that personal data and confidential data should not be used with the Community version of our products. We may use open-source data sets from legitimate sources to train or fine-tune our machine learning models. If we do so, we make sure that we use techniques and practices which minimize personal data processing is only incidental, making sure that it is only incidental. UiPath on-premises Services. UiPath does not have any access to Personal Data you use with the on-premises Services. Third-Party Products. Our Services may integrate with third-party products, which are not UiPath’s sub-processors. Any Personal Data you use with third-party products may be visible to the third-party providers and will be processed in accordance with their own privacy documentation, and UiPath will bear no liability thereof. Offering Support If you request our support, we will process the Personal Data needed for support, such as name, email address, country, company, job title and device ID, in accordance with our Support terms. We may also process voice data upon your consent, when support is offered via call center or remote. We process this data to perform the contract we have with you. We use Salesforce Inc. and Atlassian Corporation as main sub-processors for support purposes. We want to limit the usage of Personal Data to what is necessary for support purposes, so we rely on you to limit the disclosure and stick to sharing only technical data when raising support tickets. We may also use generative AI features for quality assurance and analytics in order to improve our processes, when you interact with us and send us support tickets or questions, based on our legitimate interest. Access to our Websites When you visit our websites, we will request your consent to collect your Personal Data, including browser information, device used, IP address, user experience on the website, name, email, phone number, job level, field of expertise, employer, industry, country, or LinkedIn Profile URL. We will use it to provide you with relevant news, improve your experience on our website, or respond to your inquiries, as well as in our legitimate interest to know our customers and improve our Services. When you use our websites to report an abuse, a security incident or to ask for the deletion of your accounts, we will process your name e-mail and location to respond to your request. We also use cookies that collect certain information about your navigation on our website to improve our Services and our online presence. Certain cookies are necessary for the website to function and cannot be switched off in our systems, others allow us to measure and improve the performance of our site, to provide enhanced functionality and personalization, or to show you relevant adverts. Excepting the cookies that are necessary for the website to function, all other cookies will require your consent. For more information, please visit our Cookie Policy. If you have submitted a privacy related request through our website, we will process your name, e-mail address, type of request, location, and relationship with UiPath, based on your consent, to handle your request. We use One Trust as a sub-processor to support in handling such requests. Participation to Events and Contests If you attend UiPath events, we will process your Personal Data to register you, to provide information on events, or to ask for your feedback, based on your consent. If you enroll in our contests and campaigns, we will process your Personal Data to register you and provide the prize, based on your consent, on our legal financial obligations, or on our legitimate interest to comply with our internal financial policies. The Personal Data we will process may include, without being limited to, name, surname, e-mail address, telephone number, location, social media account, job title, company, voice, image and even ID information, if necessary for compliance with applicable laws and policies. Please note that when we organize events, contests, or campaigns co-branded or sponsored by us and our partners (resellers, solution providers, etc.), this will be clearly indicated in the applicable documentation. If you sign up, your Personal Data will be collected by, or shared with, UiPath and our partners or sponsors, in our legitimate interest and the legitimate interest of our partners or sponsors. You can opt-out any time by sending an e-mail to privacy@uipath.com. In order to manage access to our events, you will be issued a name badge that you might be asked to show at the entry in the various areas of our events. Our badges usually contain a barcode or QR code that provides the Personal Data that you made available during the registration process. Our partners or sponsors may directly request information about you or may ask to scan your badge. Badge scanning is entirely optional, and you can at any time refuse to have your badge scanned. In all cases, if you allow other Event participants (including UiPath delegates), sponsors or partners to scan your badge, these participants may contact you about their products and services. We may be taking pictures and video recording our events (including events organized by third parties where we have booths or presentations), based on our legitimate interest to document our events and market their success. If you have any concerns regarding the photos/recordings of you from an event, you can always reach out to our photographers, organizing staff, or contact us at privacy@uipath.com. With your consent, we may process your personal information to post testimonials on our website or social networks. If you attend one of our events as a speaker, we will process your image and voice (photos, videos), name, title, company, information about your professional life and education, as well as your presentation slides (if the case). We will always ask for your consent before making this data public through our website, social media, or other channels. When registering for our events we may process your personal data through third parties we use as sub-processors such as Bizzabo. Partnerships If you want to become a UiPath partner (e.g., business partner, Academic Alliance partner, Academy partner, etc.) we will process your Personal Data, such as full name, company, institution, job title, position or occupation, location, email, telephone number, industry, location, and other necessary information, in order to perform the underlying partner agreement and to create and manage your account in UiPath’s Partner Portal, as well as for providing access to our documentation. We use the services of third parties such as Tribble Inc. and Salesforce Inc. to develop our Partner Portal. Our Marketing Activities We may process your Personal Data, such as name, e-mail address and telephone number, and other data that was either provided by you, collected from your interactions with our Services, or received from third party sources (such as TechTarget, ZoomInfo, Lusha, 6Sense), for the purpose of enhancing our prospect database, for knowing our users, improving our sales strategy and for sending you marketing communications through e-mail, telephone, or e-mail. We only do so based on your explicit or implied consent, such as when you are using a particular product or service, or based on our legitimate interest, where the applicable privacy laws allow it. Please be mindful of the fact that when you provide your consent to receive marketing communications regarding UiPath’s products or services, you may receive such communications from UiPath’s Trusted Business Partners. We share your data with our business partners based on our legitimate interest of commercial efficiency and business growth. Marketing communications include sending communications about the Services you use or have shown interest in, Services similar to those you already use, new product releases, service developments, alerts, updates, terms, events, surveys, special offers and associated campaigns and promotions or prices, and may be performed either via targeted marketing e-mails or through our sales representatives, in accordance with the applicable laws. You may at any time choose not to receive marketing communications from us by clicking on the unsubscribe link included in the e-mail, by indicating so when we call you, or by filling in this form. Please note that if you opt out of marketing communications, we may still contact you regarding your use of our Services and to respond to your questions or requests. When we process your personal data for marketing purposes, we use third parties who process personal data on our behalf such as: Marketo, Survey Monkey, Survale, Jotform. We may process personal data such as name, e-mail, company, location, title or role, story based on your consent, if you agree to contribute to our success stories and provide your feedback. We will delete your data upon request. Recruitment When you apply for a job at UiPath, or when we search for a specific candidate and reach out to you for recruitment purposes, we process your Personal Data such as name, surname, CV data, work experience, education, contact information, LinkedIn profile, other social media public profiles relevant for our job openings and other information included in your application, based on your consent, or on our legitimate interest, for the purpose of recruiting the best candidates for our job openings. We may also process gender to fulfill our equal opportunity goals. We also process your personal data through the UiPath Talent Community with your consent when you upload your CV and other information. We use the services of HackerRank to process technical tests and interviews in our legitimate interest to have suitable employees for the job offerings. As part of our recruitment process, we also use AI-enabled functionalities within our applicant tracking system to support candidate sourcing, identification of relevant experience in candidate application/CV , drafting of communications , summarizing interview feedback, generating reports and aggregated analytics, coordinating and scheduling interviews, and, where consent is provided, recording, transcribing and summarizing interviews. These tools assist our recruiters and hiring teams in managing applications more efficiently; however, hiring decisions are not based on automated processing and always involve human review and validation. If you opt-in, UiPath may also contact you via SMS related to your job application. We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties that act on our behalf when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality and data protection. Under no circumstances will mobile data be shared or sold for advertising or promotional use. We keep candidate data for up to a year in order to send you relevant job opportunities or until you send us a deletion request. We delete or anonymize data in line with our internal data retention policies. If you opt-in to being recorded during the interview phase, we will only use the recording for recruitment purposes. Whether you opt in or not to being recorded will not impact your evaluation process. Recordings will be kept for up to 3 months. We only use trusted providers who are processing data on our behalf in the management of the recruitment process. See section 4. Personal Data Sharing and Disclosures. CCTV Monitoring When you enter the monitored spaces in our buildings and facilities, we may process your Personal Data, such as video footages, images, voice (of you and your belongings), based on our legitimate interest to secure our assets and confidential information, for the purpose of ensuring the security and safety of our buildings, facilities, staff ,visitors, property, and information located or stored on the premises. Your personal data may also be processed when UiPath implements internal automations using its own products, in UiPath’s interest for business efficiency and growth. Please find here the list of sub-processors we use for such processing. Personal data such as name, e-mail address, associated files or communications may also be processed in our legitimate interest of ensuring data security, to investigate, mitigate, and prevent personal data breaches. We use third party sub-processors such as Microsoft Defender, for this purpose. IT Monitoring Personal data such as name, e-mail address, associated files or communications may also be processed in our legitimate interest of ensuring data security, to investigate, mitigate, and prevent personal data breaches. We use third party sub-processors such as Microsoft Defender, for this purpose.